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March 2, 2022 By: Asa Waldstein

Discussing ingredient benefits is a marketing claim

Takeaway -

Replace high-risk words on a commercial website

Discussing ingredient benefits on a commercial website can easily cross into product disease claims.

This is a common marketing mistake, and I suggest fighting the urge to explain ingredient benefits with high-risk language.

Here is a video about replacing high-risk words with lower-risk alternatives. 

From warning letter: Persimmon leaves have anti-hypertensive, anti-carcinogenic, and anti-mutagen properties.”

Asa comments: These are common “claims” mistakes. Here is a video about tips for knowing if a claim is being made. 

Read my post about ingredient benefits from a few months ago here.

From warning letter: “Chamomile’s mildly sedating and muscle-relaxing effects can help those who suffer from insomnia . . . .”

Asa comments: Insomnia claims are high risk. I write about this here

This warning letter is interesting as there was first an in-person inspection in August 2021, then the FDA reviewed the company’s website in November 2021 and recently in February 2022. This is a good reminder for companies to clean up their websites before/during/after GMP inspections, as it seems a few website edits could have prevented this letter.

Citing studies can be looked as product marketing claims.

From warning letter: Examples of some of the claims on your website’s “TEA AND CANCER PREVENTION – NATIONAL CANCER INSTITUTE” page that provide evidence that your product is intended for use as a drug include: “More than 50 epidemiologic studies of the association between tea consumption and cancer risk have been published since 2006…..

Read the full warning letter here.

Disclaimer: The educational information provided here is for informational purposes only. Contact an attorney for specific legal advice. Rule #1 in compliance is to ensure marketing is truthful and not misleading.

Written by

Asa Waldstein
Asa Waldstein
Asa Waldstein is a 24-year veteran of the dietary supplement industry, with experience spanning manufacturing, marketing, and regulatory compliance. He is the principal of Apex Compliance, a software company dedicated to streamlining regulatory marketing compliance for the dietary supplement and natural products sectors. Asa also leads Supplement Advisory Group, a boutique consultancy focused on marketing risk analysis, labeling, and practical compliance strategies for websites and social media. Asa has helped oversee three FDA GMP inspections with no 483s and was honored with the 2023 AHPA Herbal Hero Award and the 2024 What's Up Supps Policy and Change Agent Award. He currently serves as Chair of the American Herbal Products Association’s (AHPA) Cannabis Committee, helping shape policy and industry best practices