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February 16, 2022 By: Asa Waldstein

Learning targets: Old social media posts, hashtags, sketchy ingredients, and high-risk claims

Takeaway -

Hashtags can make compliant posts very non-compliant

Warning Letter Wednesday contains old social media posts, claims made in hashtags, sketchy ingredients, and high-risk claims.

Old social media posts containing claims is a strong enforcement trend, but the ages of the posted cited in recent letters are more aged than the standard 2-3 years. I recently wrote about a 2014 re-tweet being mentioned in a letter here

This letter includes Facebook posts from 2016. Wow, the FDA is digging deep into the company’s social media, and this is an enforcement trend. Guess what, I made a “helpful hints” video about this. 

From warning letter: June 2, 2016 (Facebook) post: “Phenibut is known as a GABA analogue. Outside the US many countries around the world use phenibut clinically for symptoms of PTSD, anxiety, depression and insomnia.”

Asa comments: Hashtags are claims and this is a great example of how a company has taken a relatively lower risk post and made it high risk with a high risk hashtag. Here is a video on this topic. 

From warning letter: On your February 27, 2017 (Instagram) post: #anxietyrelief” and “MOOD ELEVATION -ENHANCED SLEEP- HEIGHTENED FOCUS”

Asa comments: I am not surprised this letter contains the high-risk words anxiety and depression. Anxiety products claims enforcement was up 95% in 2021, and 75% of those warning letters had both anxiety and depression, a one-two compliance punch. It is important to remember this includes all online marketing, and these are pieced together for one picture of noncompliance. Here is a video and post about anxiety claims enforcement. 

Insomnia claims are also mentioned in the letter which I have also written about here. These darn companies need to read Warning Letter Wednesday.😁 

There are some surprisingly low-risk structure-function claims cited in this warning letter. In my opinion, these are “secondary addition” claims that are not likely to attract a warning letter on their own. It is, however, interesting to see what the FDA considers a claim worthy of a warning letter “call out.”

From warning letter: ..Product packaging: • “Stress Reducing • Mood Boosting”Also worth mentioning is the use of phenibut, which the FDA does not consider a dietary ingredient.

Read the warning letter here.

Check out my WLW LinkedIn Group

Disclaimer: The educational information provided here is for informational purposes only. Contact an attorney for specific legal advice. Rule #1 in compliance is to ensure marketing is truthful and not misleading.

Written by

Asa Waldstein
Asa Waldstein
Asa Waldstein is a 24-year veteran of the dietary supplement industry, with experience spanning manufacturing, marketing, and regulatory compliance. He is the principal of Apex Compliance, a software company dedicated to streamlining regulatory marketing compliance for the dietary supplement and natural products sectors. Asa also leads Supplement Advisory Group, a boutique consultancy focused on marketing risk analysis, labeling, and practical compliance strategies for websites and social media. Asa has helped oversee three FDA GMP inspections with no 483s and was honored with the 2023 AHPA Herbal Hero Award and the 2024 What's Up Supps Policy and Change Agent Award. He currently serves as Chair of the American Herbal Products Association’s (AHPA) Cannabis Committee, helping shape policy and industry best practices